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Privacy Policy

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1. Introduction

This Privacy Policy outlines how DREAM HUNTER collects, uses, stores, shares, and protects your personal data when you interact with us, use our services, or visit our website [www.dreamhunterportugal.com].

We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations, including the General Data Protection Regulation. 

By using our services, you agree to the practices described in this policy.

2. Who We Are

DREAM HUNTER is a Portugal-based consulting company that provides services such as property sales, rentals, marketing, property management, and consultancy.

  • Legal Entity Name: DREAM HUNTER

  • Business Address: Rua das Moradias, 14 Vilamoura, 8125-449 Portugal

  • Email: hello@dreamhunterportugal.com

  • Phone: +351 962 014 124

3. What Information We Collect

We may collect and process the following categories of personal data:

a. Identification and Contact Data

  • Full name

  • Email address

  • Phone number

  • Address and postal code

  • Nationality and date of birth

b. Real Estate and Transactional Data

  • Property ownership documents

  • Preferences for renting or buying

  • Property addresses and specifications

  • Purchase or lease history

  • Contractual data

c. Financial Information

  • Bank details (only when necessary for transactions)

  • Income documentation (for rentals or financing assessments)

d. Technical and Usage Data

  • IP address

  • Device and browser data

  • Location (with consent)

  • Pages visited and interaction data on our website

e. Communication and Marketing Data

  • Messages exchanged with our agents

  • Call or meeting notes

  • Newsletter subscriptions and opt-in preferences

4. How We Collect Your Information

We collect personal data through various means, including:

  • Direct interactions (forms, contracts, emails, phone calls)

  • Our website and mobile platforms

  • Third-party referrals or partners (with your consent)

  • Public sources (e.g., land registries, government websites)

5. Why We Use Your Data (Legal Basis)

We process your personal data only when legally permitted. The most common legal bases include:

  • Contractual Necessity: To provide you with services you request.

  • Legal Obligation: To comply with tax, anti-fraud, or AML (anti-money laundering) laws.

  • Consent: For marketing communications or non-essential services.

  • Legitimate Interest: For analytics, fraud prevention, and service improvement.

6. How We Use Your Data

We use your data for the following purposes:

  • To provide real estate services and manage property listings

  • To process transactions, contracts, and agreements

  • To communicate with you about inquiries, offers, or appointments

  • To assess suitability for rentals or purchases

  • To comply with legal, regulatory, or financial requirements

  • To improve our website, marketing, and customer service

  • To send you relevant news, updates, or promotional offers (with your consent)

7. Sharing and Disclosing Your Data

We may share your data with:

  • Internal employees and real estate agents under confidentiality agreements

  • Legal, financial, or notarial service providers

  • Property managers, maintenance vendors, or insurers (when needed)

  • Government authorities or tax regulators (as legally required)

  • IT, hosting, and CRM service providers who help us run our business

  • Third parties in the context of a company acquisition or business transfer

We do not sell your personal data under any circumstances.

8. International Data Transfers

If we transfer personal data outside of your country (e.g., to the European Union, United States, or Brazil), we ensure that adequate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)

  • Data transfer agreements

  • Transfers to countries with adequate data protection laws

9. Data Retention

We retain your data for as long as necessary to fulfill the purposes for which it was collected, including:

  • As required by legal, regulatory, tax, or accounting obligations

  • For ongoing service contracts or transaction history

  • For a period of 5 years unless longer retention is required

You may request deletion of your data, subject to legal limitations.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal data

  • Correct inaccurate or outdated information

  • Request deletion of your data (right to be forgotten)

  • Object to or restrict certain data uses

  • Withdraw consent at any time (for marketing or optional services)

  • Receive a copy of your data (data portability)

To exercise your rights, contact us at:
Email: hello@dreamhunterportugal.com
Subject: Privacy/Data Request

We may require verification of identity before processing your request.

11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure website functionality

  • Analyze user behavior for improvements

  • Provide tailored content or advertising (where permitted)

You can manage cookie preferences through our cookie banner or your browser settings.

12. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • Encrypted data transmission and storage

  • Firewalls and access control measures

  • Secure login credentials for staff

  • Staff training and confidentiality protocols

However, no method of data transmission over the Internet is completely secure.

13. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly.

14. Third-Party Websites

Our website may link to other sites. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies separately.

15. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Updates will be posted on our website with the “Last Updated” date changed accordingly. Continued use of our services implies acceptance of the revised terms.

16. Contact Us

If you have questions, concerns, or wish to exercise your data rights, contact us at:

DREAM HUNTER
Rua das Moradias 14, Vilamoura, 8125-449, Portugal.
hello@dreamhunterportugal.com
+351 962 014 124
www.dreamhunterportugal.com

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